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	<title>Comments for Operational Agility</title>
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	<link>http://www.agilitysoftware.com</link>
	<description>Business process, IT strategy and robotic automation</description>
	<lastBuildDate>Fri, 22 Feb 2013 16:36:48 +0000</lastBuildDate>
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		<title>Comment on Robots will not take over the world by francis carden</title>
		<link>http://www.agilitysoftware.com/2013/02/18/robots-will-not-take-over-the-world/comment-page-1/#comment-1916</link>
		<dc:creator>francis carden</dc:creator>
		<pubDate>Fri, 22 Feb 2013 16:36:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.agilitysoftware.com/?p=369#comment-1916</guid>
		<description>Good piece here Alistair. I talk about the fact it used to take a 100 people to build 1 car and today, it&#039;s probably 1 person who can build 100 cars.

It is what it is but if you look at the call center and back offices workers around the globe, if you could automate just 10% of what they do, whilst they are doing it, the competitiveness / profitability goes through the roof. You get 800 people doing the  work of 1000 or each worker working 20%-30% fast through &quot;desktop&quot; automation - you are effectively turning PEOPLE into their own robots.</description>
		<content:encoded><![CDATA[<p>Good piece here Alistair. I talk about the fact it used to take a 100 people to build 1 car and today, it&#8217;s probably 1 person who can build 100 cars.</p>
<p>It is what it is but if you look at the call center and back offices workers around the globe, if you could automate just 10% of what they do, whilst they are doing it, the competitiveness / profitability goes through the roof. You get 800 people doing the  work of 1000 or each worker working 20%-30% fast through &#8220;desktop&#8221; automation &#8211; you are effectively turning PEOPLE into their own robots.</p>
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		<title>Comment on Sticking plaster mobile phone convergence by Ciaran</title>
		<link>http://www.agilitysoftware.com/2010/06/11/sticking-plaster-mobile-phone-convergence/comment-page-1/#comment-942</link>
		<dc:creator>Ciaran</dc:creator>
		<pubDate>Sun, 13 Jun 2010 15:32:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.agilitysoftware.com/?p=217#comment-942</guid>
		<description>I wonder at what point during all this we will stop calling it a phone.</description>
		<content:encoded><![CDATA[<p>I wonder at what point during all this we will stop calling it a phone.</p>
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		<title>Comment on Mobile phone ≠ wallet&#8230;yet by Operational Agility &#187; Blog Archive &#187; Sticking plaster mobile phone convergence</title>
		<link>http://www.agilitysoftware.com/2007/11/26/mobile-phone-%e2%89%a0-walletyet/comment-page-1/#comment-940</link>
		<dc:creator>Operational Agility &#187; Blog Archive &#187; Sticking plaster mobile phone convergence</dc:creator>
		<pubDate>Fri, 11 Jun 2010 08:53:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.workforceinabox.com/2007/11/26/mobile-phone-%e2%89%a0-walletyet/#comment-940</guid>
		<description>[...] wish my mobile phone was all I needed to carry around.  OK, it is already a phone, a browser, an email device, alarm clock, twitter [...]</description>
		<content:encoded><![CDATA[<p>[...] wish my mobile phone was all I needed to carry around.  OK, it is already a phone, a browser, an email device, alarm clock, twitter [...]</p>
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		<title>Comment on Are all ISPs like this? by Peter</title>
		<link>http://www.agilitysoftware.com/2007/05/11/are-all-isps-like-this/comment-page-1/#comment-909</link>
		<dc:creator>Peter</dc:creator>
		<pubDate>Sat, 24 Apr 2010 10:28:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.workforceinabox.com/?p=43#comment-909</guid>
		<description>Information.
Streamlines premium phone line can be avoided (its a cloak) by dialling direct 01452 561801</description>
		<content:encoded><![CDATA[<p>Information.<br />
Streamlines premium phone line can be avoided (its a cloak) by dialling direct 01452 561801</p>
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		<title>Comment on Are all ISPs like this? by Ian Gourlay</title>
		<link>http://www.agilitysoftware.com/2007/05/11/are-all-isps-like-this/comment-page-1/#comment-903</link>
		<dc:creator>Ian Gourlay</dc:creator>
		<pubDate>Sun, 18 Apr 2010 16:06:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.workforceinabox.com/?p=43#comment-903</guid>
		<description>Hi has anyone a UK contact for these people

I have been trying to move my web site to another provider
The Call centre in The Philippines said i could only do so if I pay for another two years as I have gone 3 days over my contract so I am advised I have to pay for another two years.
Reading these blogs and other internet reports I am reluctant to pay anything as it appears they cannot be trusted to take correct amount

As a Local Councillor I want to use every weapon in the armory to hold them to account</description>
		<content:encoded><![CDATA[<p>Hi has anyone a UK contact for these people</p>
<p>I have been trying to move my web site to another provider<br />
The Call centre in The Philippines said i could only do so if I pay for another two years as I have gone 3 days over my contract so I am advised I have to pay for another two years.<br />
Reading these blogs and other internet reports I am reluctant to pay anything as it appears they cannot be trusted to take correct amount</p>
<p>As a Local Councillor I want to use every weapon in the armory to hold them to account</p>
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		<title>Comment on Change of domain by Giles Bathgate</title>
		<link>http://www.agilitysoftware.com/2010/04/12/change-of-domain/comment-page-1/#comment-897</link>
		<dc:creator>Giles Bathgate</dc:creator>
		<pubDate>Mon, 12 Apr 2010 13:33:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.agilitysoftware.com/?p=200#comment-897</guid>
		<description>I think you need to update the rss url in wordpress, when I click the rss button in my browser it still points to http://feeds.feedburner.com/workforceinabox . Of course if you using feedburner as a third party proxy for your feed, then there is no need for anyone to update anything, you just need to login to feedburner and make the old one point to the new one.</description>
		<content:encoded><![CDATA[<p>I think you need to update the rss url in wordpress, when I click the rss button in my browser it still points to <a href="http://feeds.feedburner.com/workforceinabox" rel="nofollow">http://feeds.feedburner.com/workforceinabox</a> . Of course if you using feedburner as a third party proxy for your feed, then there is no need for anyone to update anything, you just need to login to feedburner and make the old one point to the new one.</p>
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		<title>Comment on Are all ISPs like this? by WorkForceInABox.com &#187; Blog Archive &#187; Streamline.net plumbs new depths</title>
		<link>http://www.agilitysoftware.com/2007/05/11/are-all-isps-like-this/comment-page-1/#comment-889</link>
		<dc:creator>WorkForceInABox.com &#187; Blog Archive &#187; Streamline.net plumbs new depths</dc:creator>
		<pubDate>Mon, 29 Mar 2010 07:49:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.workforceinabox.com/?p=43#comment-889</guid>
		<description>[...] former ISP of this blog is not 100% well regarded in this part of the [...]</description>
		<content:encoded><![CDATA[<p>[...] former ISP of this blog is not 100% well regarded in this part of the [...]</p>
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		<title>Comment on Streamline.net plumbs new depths by Streamline.net: Case study 3 &#171; Streamline.net reviews</title>
		<link>http://www.agilitysoftware.com/2009/04/15/streamlinenet-plumbs-new-depths/comment-page-1/#comment-884</link>
		<dc:creator>Streamline.net: Case study 3 &#171; Streamline.net reviews</dc:creator>
		<pubDate>Fri, 05 Mar 2010 14:01:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.workforceinabox.com/?p=152#comment-884</guid>
		<description>[...] http://www.workforceinabox.com/2009/04/15/streamlinenet-plumbs-new-depths/ [...]</description>
		<content:encoded><![CDATA[<p>[...] <a href="http://www.workforceinabox.com/2009/04/15/streamlinenet-plumbs-new-depths/" rel="nofollow">http://www.workforceinabox.com/2009/04/15/streamlinenet-plumbs-new-depths/</a> [...]</p>
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		<title>Comment on Streamline.net plumbs new depths by Tim</title>
		<link>http://www.agilitysoftware.com/2009/04/15/streamlinenet-plumbs-new-depths/comment-page-1/#comment-883</link>
		<dc:creator>Tim</dc:creator>
		<pubDate>Fri, 05 Mar 2010 13:54:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.workforceinabox.com/?p=152#comment-883</guid>
		<description>Please help support the unofficial Streamline.net complaints site, and log your concerns here:

http://streamlinereviews.wordpress.com/

Together we can stop these people</description>
		<content:encoded><![CDATA[<p>Please help support the unofficial Streamline.net complaints site, and log your concerns here:</p>
<p><a href="http://streamlinereviews.wordpress.com/" rel="nofollow">http://streamlinereviews.wordpress.com/</a></p>
<p>Together we can stop these people</p>
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		<title>Comment on Are all ISPs like this? by Tim</title>
		<link>http://www.agilitysoftware.com/2007/05/11/are-all-isps-like-this/comment-page-1/#comment-882</link>
		<dc:creator>Tim</dc:creator>
		<pubDate>Thu, 04 Mar 2010 15:15:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.workforceinabox.com/?p=43#comment-882</guid>
		<description>Apologies if I have submitted a comment already. I&#039;m literally fuming as a result of the service I have received from these scam artists. £150 taken from my account without permission for services I don&#039;t want or need. The rude tosser on the end of the phone made it clear I haven&#039;t a hope in hell for a refund. Please do yourself a favour and avoid these chumps</description>
		<content:encoded><![CDATA[<p>Apologies if I have submitted a comment already. I&#8217;m literally fuming as a result of the service I have received from these scam artists. £150 taken from my account without permission for services I don&#8217;t want or need. The rude tosser on the end of the phone made it clear I haven&#8217;t a hope in hell for a refund. Please do yourself a favour and avoid these chumps</p>
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