About
This is the weblog of Alastair Bathgate.
My current role in life is running a rapidly growing enterprise software company. Blue Prism is leading the charge in Business Led Computing by offering its Operational Agility Platform as a way of extending the reach of the current IT program by empowering business users to deliver their own change within an IT controlled “corridor of governance”.
You might think of it as democratising IT integration, process automation and orchestration. The business gets a range of processes automated that wouldn’t have otherwise made the change list. IT gets rid of the headache of ungoverned “rogue” IT. The organisation gets more efficient, more flexible, more agile.
My interests and the intention of this blog is to be at the intersection of customer service, business process, and IT architecture and strategy.
I believe that the role of the enterprise IT function is to deliver what the business needs and currently that means business agility and more local control. In the past IT people have been too protective over technology and nowadays control should be shared with the business users wherever possible. This industry trend is currently expressing itself in SaaS, Cloud computing and virtualisation, which many commentators think are threatening the traditional role of the IT function.
My interests outside work are limited by time, but I am into wine in a big (but totally amateur) way. If you are too, you might wish to view my other blog at Confessions of a Wino.
If you want to contact me directly you can definitely guess my email ID at blueprism.com
