Streamline.net plumbs new depths
Wednesday, April 15th, 2009The former ISP of this blog is not 100% well regarded in this part of the world.
I sacked Streamline nearly 12 months ago but now they are trying to debit my account for another year’s fees. I have been forced to change my debit card to stop them.
I enquired about how to cancel my account using the customer service support ticket system on their website. This is the system that, as a customer, is the only possible way of getting any response out of Streamline.net.
Now I no longer want to be a customer – guess what? To close my account I have to call a premium rate number where, surprise surprise, I sit in a queue that costs me more than next year’s subscription. No reply in 20 minutes.
Am I the only one that thinks this is shoddy?
