Operational Agility

I don’t know why I have such an interest in this topic but having just read this Finextra report I am still pining for a leap forward in contactless payment technology.  Or not so much a leap forward in technology, as a bit of joined up thinking and collaboration.

I don’t want a VISA key fob, a payment card or a calculator with proximity technology.  I don’t want anything new to carry round.  Quite the reverse, I would like to greatly reduce all the crap in my pockets, so please my I have my contactless payment technology installed in my mobile phone?

If we are really in a so-called technological revolution, why do I still need a wallet, or a key ring for that matter?

This entry was posted on Thursday, September 27th, 2007 at 8:56 am and is filed under Banking, Customer Service. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.